Website policies, terms and accessibility.

Xen Gaming (“Xen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, contact us, submit an inquiry, interact with our content, or engage with our brand.

Information we collect

We may collect information you choose to provide to us, such as your name, email address, company name, social handles, message content, partnership inquiries, press inquiries, creator or collaboration information, and other details you submit through forms, email, or direct communication.

The website does not currently use advertising pixels, behavioral tracking technologies, third-party marketing cookies, or analytics tools to track visitors across the website.

Like most websites, our hosting provider or technical service providers may automatically process limited technical information needed to deliver, secure, and maintain the website. This may include information such as IP address, browser type, device information, pages requested, referring URLs, timestamps, and basic server log data.

How we use information

We may use information to operate and maintain the website, respond to inquiries, evaluate partnership, press, creator, or collaboration opportunities, provide requested information, manage business communications, protect the security of the website, prevent misuse, and comply with legal obligations.

Cookies and similar technologies

This website does not currently use cookies, advertising pixels, behavioral advertising cookies, third-party marketing tracking technologies, or analytics cookies.

If Xen adds cookies, analytics, advertising, or marketing technologies in the future, this Privacy Policy and the Cookie Notice below may be updated to describe those tools and provide any required choices or controls.

How we share information

We may share information with service providers that help us operate the website, manage hosting, security, communications, website maintenance, or business operations. We may also share information if required by law, to protect our rights, to prevent misuse of the website, or in connection with a business transaction.

We do not sell personal information in the traditional sense. We also do not currently share personal information for cross-context behavioral advertising. If future website tools are considered “selling” or “sharing” under applicable privacy laws, we will provide appropriate notice and choices.

Data retention

We keep information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing business communications, maintaining records, resolving disputes, protecting our rights, and complying with legal obligations.

Security

We use reasonable administrative, technical, and organizational measures designed to help protect information. However, no website, transmission method, or storage system can be guaranteed to be fully secure.

California privacy rights

Depending on where you live and how you interact with us, you may have rights to request access to personal information, correction, deletion, portability, or information about how personal information is used or disclosed. California residents may also have rights under the California Consumer Privacy Act, as amended.

To submit a privacy request, contact us at: teamxen@xenggs.com. We may need to verify your request before responding.

Children’s privacy

This website is intended for a general audience and is primarily directed toward brands, companies, partners, press, creators, and business contacts. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

We understand that younger fans may visit the website to learn about Xen, our creators, or our content. Children under 13 should not submit personal information through the website. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to review and delete the information where required.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

These Terms of Use govern your access to and use of the Xen website. By using the website, you agree to these Terms. If you do not agree, do not use the website.

Use of the website

You may use this website for lawful, personal, informational and business purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape content in a way that harms the website, or use the website for unlawful purposes.

Website content

All content on this website, including text, design, graphics, images, videos, case studies, layouts and other materials, is owned by Xen or used with permission, except for third-party names, logos, trademarks, brand materials, and other third-party content, which remain the property of their respective owners.

You may not copy, reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit website content without prior written permission from Xen.

Brands, logos and third-party materials

Third-party names, logos, trademarks and brand references are the property of their respective owners. Their appearance on the website does not necessarily imply endorsement, sponsorship or affiliation unless expressly stated.

Case studies and performance information

Case studies, campaign descriptions, performance numbers, audience figures and examples are provided for informational and promotional purposes. While we aim to present information accurately, results may vary by campaign, creator, platform, timing, brand, audience and other factors.

Third-party links

The website may link to third-party websites, platforms or services. Xen is not responsible for third-party websites, their content, privacy practices, terms, availability or security.

No warranties

The website is provided “as is” and “as available.” Xen does not guarantee that the website will be uninterrupted, error-free, secure, accurate or available at all times.

Limitation of liability

To the fullest extent permitted by law, Xen will not be liable for any indirect, incidental, consequential, special, punitive or exemplary damages arising from or related to your use of the website.

Changes to these Terms

We may update these Terms from time to time. Continued use of the website after changes are posted means you accept the updated Terms.

Contact

Questions about these Terms can be sent to: teamxen@xenggs.com.

Xen does not currently use cookies on this website for analytics, advertising, behavioral tracking, or marketing purposes.

What cookies are

Cookies are small files that websites may store on your device. Similar technologies can include pixels, tags, local storage, and other identifiers used to remember information or measure website activity.

Our use of cookies

Xen does not currently set or use cookies to track visitors, measure advertising performance, build user profiles, or monitor browsing behavior across websites.

We do not currently use advertising pixels, behavioral advertising cookies, third-party marketing trackers, or cookie-based analytics tools on this website.

Third-party embedded content

Some pages may include embedded content from third-party platforms, such as YouTube. When you load or interact with embedded content, the third-party provider may receive limited technical information or use its own technologies in accordance with its privacy policies and settings.

Where possible, Xen uses privacy-focused embedding options intended to reduce unnecessary tracking.

Future changes

If Xen introduces cookies, analytics, advertising, or marketing technologies in the future, this Cookie Notice will be updated to describe those technologies and any choices or controls available to visitors.

Updates

We may update this Cookie Notice if our website functionality, embedded services, or technology providers change. The most recent version will be published on this page with an updated date.

Xen is committed to making its website accessible and usable for as many people as possible.

Our accessibility goal

We aim to follow recognized accessibility best practices and improve alignment with the Web Content Accessibility Guidelines, including principles around perceivable, operable, understandable and robust digital content.

Accessibility efforts

Our goal is to support accessible navigation, readable content, meaningful page structure, keyboard-friendly interactions, sufficient color contrast where possible, descriptive link text, and accessible alternatives for important visual content.

Ongoing improvements

Accessibility is an ongoing process. As we update the website, add content, publish case studies, or introduce new interactive features, we aim to keep accessibility in mind and address issues when identified.

Feedback

If you experience difficulty using this website or notice an accessibility issue, please contact us at teamxen@xenggs.com. Include the page URL, a description of the issue, and the device, browser or assistive technology you were using if relevant.

Third-party content

Some linked platforms, embedded media or third-party tools may be outside Xen’s direct control. We still aim to choose tools and formats that support accessible experiences where possible.